The Australian Government regulates the quality of petrol and diesel sold in Australia. Poor fuel quality can damage the environment, vehicles and our health.
Our fuel quality standards seek to:
- reduce fuel pollutants and emissions
- facilitate the adoption of better engine and emission control technologies
- improve engine operation
The Australian fuel industry and fuel suppliers must meet legislative requirements:
Our department, together with the National Measurement Institute:
- sets fuel quality standards and labelling requirements
- assesses requests to temporarily vary fuel standards
- monitors fuel standards compliance
We are reviewing the fuel quality standards to investigate improvements that could be made to the quality of fuel supplied in Australia from 2024. This review will consider creating standards that are aligned with international standards.
Consumer complaints
The Act doesn’t cover consumer protections. Our department cannot assist with compensation claims or other alleged consumer issues, like damages or loss caused by poor fuel quality.
State and territory governments are responsible for consumer complaints and compensation claims resulting from fuel that:
- doesn’t meet the fuel quality standards
- is adulterated
- is contaminated.
Contact your consumer affairs regulator if you have purchased fuel that you believe has damaged your vehicle:
- NSW Fair Trading
- Consumer Affairs Victoria
- QLD Office of Fair Trading
- WA Consumer Protection
- SA Consumer and Business Services
- Access Canberra
- NT Consumer Affairs
- TAS Consumer, Building and Occupational Services.
Making a fuel quality complaint under the national fuel monitoring program
You can contact us if you suspect fuel:
- has been adulterated
- doesn’t meet the standards
- has damaged your vehicle
We consider your complaints in our fuel monitoring program. Contact your state or territory consumer affairs regulator for compensation claims.
Email LF.compliance@industry.gov.au to make a fuel quality complaint. Please include details about the date, supplier, location and fuel type. We keep your information private.
National fuel monitoring program
Under the Act we monitor fuel quality at a range of sites and locations across the national fuel supply chain. We also monitor fuel suppliers who have received consumer complaints.
Fuel inspectors
Our inspectors may visit a fuel supplier at any time, and on any day of the week to:
- sample and test fuel
- assess fuel delivery documentation
- inspect fuel labels
- check any other requirements under the Act
The National Measurement Institute also regulates the wholesale and retail sale of liquid fuels. Read about business obligations under trade measurement law when selling liquid fuels.
We cannot share information about fuel monitoring activities, including fuel testing results. We do have authority under the Act to share this information with other government agencies. This assists with administrating and enforcing taxation and consumer protection laws.
Fuel quality standards and labelling requirements
The fuel quality standards apply Australia-wide. States and territories can set their own standards in addition to the Australian standards.
The standards for each fuel type are described in determinations. The determinations outline parameter specifications, compliance timeframes (if applicable), and test methods for compliance purposes.
Petrol
The petrol fuel standard describes the parameters of our two most common grades of petrol, Research Octane Number (RON) 91 and RON 95.
Some additives are not included in this standard:
- Tertiary amyl methyl ether (TAME)
- Ethyl tertiary amyl ether (ETAE).
Potential importers or manufacturers of these (and other) additives should contact the Australian Industrial Chemicals Introduction Scheme to determine if the additive is allowed to be used in Australia.
Diesel
The diesel fuel standard describes automotive diesel, renewable diesel and synthetic diesel.
Biodiesel
The biodiesel fuel standard describes diesel derived from plant and/or animal matter.
Autogas
The autogas fuel standard describes liquefied petroleum gas (LPG) suitable for motor vehicles.
Ethanol E10
Petrol sold in Australia may contain up to 10 per cent ethanol (‘E10’).
- Read Fuel Quality Standards (Petrol) Determination 2019
- Read the Fuel Quality Standards (Ethanol) Information Standard 2019 for E10 labelling requirements.
Ethanol E85
The Ethanol E85 fuel standard describes a fuel blend consisting of 70–85 per cent ethanol and 15–30 per cent petrol.
- Read the Fuel Quality Standards (Ethanol E85) Determination 2019
- Read the Fuel Quality Standards (Ethanol E85) Information Standard 2019 for E85 labelling requirements
Fuel importers, producers and suppliers annual statements
Under the Act, you must complete an annual statement if:
- you produce and supply fuel in Australia during the calendar year
- you import and supply fuel in Australia during the calendar year
- your fuel is subject to a fuel standard
- you’re a constitutional corporation or a Commonwealth entity, or you supply fuel in the course of constitutional trade or commerce.
Submit your statement
- Email fuel.policy@industry.gov.au
- Write to: Department of Industry, Science and Resources, Fuel Policy Section, GPO Box 2013, Canberra ACT 2601
Applications to vary fuel quality standards
Section 13 of the Act allows the Minister (or delegate) to approve the supply of a fuel that varies from the standard. The variation can only apply in specific instances and for a limited time only.
Read about applying for a fuel quality standard variation.
Find all approvals granted under section 13 of the Act.
Read more
- Read policy reform options for fuel standards in Australia
- Read the 2015 Review of the Fuel Quality Standards Act 2000
Contact us
- Email fuel.policy@industry.gov.au
- Phone +61 2 6213 6000
- Write to us at: Liquid Fuels Branch, Department of Industry, Science and Resources, GPO Box 2013, Canberra ACT 2601