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Department of Climate Change, Energy, the Environment and Water
GPO Box 3090, Canberra ACT 2601, Australia
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If you require an interpreter you can contact us through the Translating and Interpreting Service (TIS) on 131 450.
If you have hearing, speech or communication impairment you can contact us through the National Relay Service on 133 677.
If you need Speech–to–Speech Relay (SSR) contact the National Relay Service on 1300 555 727.
Climate change and energy
National: 02 6213 6000
International: +61 2 6213 6000
Environment, water, parks and heritage
National: 1800 920 528
If you have requested a response, we will respond as soon as we can.
If you are not satisfied with the outcome you receive, you may request an internal review of the decision or contact the Commonwealth Ombudsman on 1300 362 072.