Skip to main content Skip to main navigation Skip to search

Queensland and NSW floods 2022

Visit recovery.gov.au to see what help is available.

Close
Home

Top navigation main

  • News & media
  • Jobs
  • Ministers
  • Contact us
Main menu

AWE Main

  • Climate change
    Climate change Driving climate action, science and innovation so we are ready for the future.
    • Climate science and adaptation
    • Australia's climate change strategies
    • Emissions reduction
    • Emissions reporting
    • International commitments
    • Climate Active
    • Climate change publications and data
    • Australia’s National Greenhouse Accounts (Emissions Data)
    Stronger action on climate change

    Stronger action on climate change

    See how the Australian Government is committed to taking more ambitious action on climate change.

    Find out more

  • Energy
    Energy Building a secure and sustainable energy system for all Australians.
    • Energy policy in Australia
    • Energy and Climate Change Ministerial Council
    • Renewable energy
    • Energy publications
    • energy.gov.au
    • Energy Rating
    • Commercial Building Disclosure Program
    • Nationwide House Energy Rating Scheme (NatHERS)
    • Your Home
    Decorative image

    Nationwide House Energy Rating Scheme

    Guiding energy-efficient design and construction for a net-zero future

    Find out more about NatHERS

  • Environment
    Environment Improving stewardship and sustainable management of Australia’s environment.
    • Bushfire recovery
    • Climate change and the environment
    • Biodiversity
    • EPBC Act
    • Environmental information and data
    • International activities
    • Invasive species
    • Land
    • Marine
    • Partnerships
    • Protection
    • Report a breach of environment law
    • Threatened species & ecological communities
    • Waste and recycling
    • Wildlife trade
    Decorative image

    Read our Nature Positive Plan

    Our plan sets out the Australian Government’s commitment to environmental law reform

    Find out more

  • Water
    Water Improving the sustainable management of Australia’s water supply for industry, the environment and communities.
    • Coal, Coal seam gas (CSG) and water
    • Commonwealth Environmental Water Holder
    • Water policy and resources
    • Wetlands
    Water matters

    Water Matters

    Keep up with the latest news on the department's work in managing Australia's water resources.

    Read the latest edition here

  • Parks and heritage
    Parks and heritage Managing Australia’s iconic national parks, historic places and living landscapes.
    • Australian Marine Parks
    • Australian National Botanic Gardens
    • Booderee National Park
    • Kakadu National Park
    • Christmas Island National Park
    • National parks
    • Norfolk Island National Park
    • Heritage
    • Pulu Keeling National Park
    • The Great Barrier Reef
    • Uluṟu-Kata Tjuṯa National Park
    The reef

    Great Barrier Reef

    Australia is protecting and conserving this World Heritage Area.

    Find out more

  • Science and research
    Science and research Undertaking research and collecting data to support informed decisions and policies.
    • Climate change
    • Australia's biological resources
    • National Environmental Science Program (NESP)
    • Office of the Science Convenor
    • Australian Biological Resource Study (ABRS)
    • State of the Environment (SoE) reporting
    • Bird and bat banding
    • Supervising Scientist
    Our climate is changing

    Our climate is changing

    Find out more about how climate science helps Australians with the impacts of climate change.

    Find out more

  • About us
    About us We lead Australia’s response to climate change and sustainable energy use, and protect our environment, heritage and water.
    • Accountability and reporting
    • Assistance, grants and tenders
    • Fees and charges
    • News and media
    • Our commitment to you
    • People and jobs
    • What we do
    • Who we are
    Decorative image

    Juukan Gorge response

    Read the Australian Government's response to the destruction at Juukan Gorge and the recommendations

    Read the response

  • Online services
    Online services We do business with you using online platforms. This makes it easier for you to meet your legal requirements.
Department of Climate Change, Energy, Enviroment and Water

Breadcrumb

  1. Home
  2. About us
  3. Contact us
  4. Suggestions, compliments and complaints

Sidebar first - About

  • Contact us
    • Suggestions, compliments and complaints
      • Procurement feedback guidelines
    • Report a perceived breach of environment law
    • Payments and procurement

Suggestions, compliments and complaints

Provide feedback

Feedback helps us understand your experience in dealing with us. Whether you are pleased with our performance or we have not met your expectations, we value your comments. Use our online form to provide feedback.

Form
Type of feedback

Details of your suggestion

Details of your compliment

Details of your complaint

Details of the procurement

Giving us your contact details is optional. If you want us to respond, you must give your email address.

Would you like a reply?

Privacy Statement

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The collection of personal information by the Department of Climate Change, Energy, the Environment and Water (the department) through this web form is for the purposes of enabling the department to contact you in relation to your inquiry and related purposes. If the relevant personal information requested in this web form is not provided by you, the department will be unable to contact you to resolve your inquiry.

Personal information may be disclosed to other Australian government agencies, persons or organisations where necessary for the above purposes, provided the disclosure is consistent with relevant laws, in particular the Privacy Act 1988 (Privacy Act). Your personal information will be used and stored in accordance with the Australian Privacy Principles.

This website is hosted on a public ASD certified cloud service by GovCMS through a contract arrangement with the Department of Finance. Information submitted through this web form may be stored on GovCMS for a short period.

See our Privacy Policy to learn more about accessing or correcting personal information or making a complaint.

CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Content

Mail

Department of Climate Change, Energy, the Environment and Water

GPO Box 3090, Canberra ACT 2601, Australia

Need help to make a comment?

If you require an interpreter you can contact us through the Translating and Interpreting Service (TIS) on 131 450.

If you have hearing, speech or communication impairment you can contact us through the National Relay Service on 133 677.

If you need Speech–to–Speech Relay (SSR) contact the National Relay Service on 1300 555 727.

Phone

Climate change and energy

National: 02 6213 6000

International: +61 2 6213 6000

Environment, water, parks and heritage

National: 1800 920 528

Response timeframes

If you have requested a response, we will respond as soon as we can.

If you are not satisfied with the outcome you receive, you may request an internal review of the decision or contact the Commonwealth Ombudsman on 1300 362 072.

Footer

  • Contact us
  • Accessibility
  • Disclaimer
  • Privacy
  • FOI
Last updated: 20 January 2023

© Department of Climate Change, Energy, the Environment and Water

We acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. We pay our respects to their Elders past, present and emerging.